In this Privacy Statement, whenever you see the words ‘we’, ‘us’, ‘our’ or ‘Live Well with Pain’ it refers to the voluntary organisation known as Live Well with Pain.
If you have any queries or questions about this Privacy Statement or how we use your personal data, please get in touch by emailing email@example.com
Your privacy is extremely important to us. This Privacy Statement, which we are required by law to provide, explains what personal data we collect about you, how and why we use it, and explains your rights in relation to your personal data. Your personal data means any information which identifies and relates to you (or from which you can be identified) for example your name and contact details.
We may amend this Privacy Statement from time to time.
We will only collect the personal data we need and most of the personal data we collect is provided directly by you. The personal data (including any special category data) we may collect could include:
We use your personal data in the following ways:
When we process your personal data for the purposes outlined in this Privacy Statement, we must have a lawful basis for doing so. Our lawful basis will vary depending on the purpose, but the lawful bases we generally rely on are:
We may share your personal data with companies that provide services on our behalf. If that is the case, we ensure that we have contracts in place with our suppliers, and that the contract includes the required data protection provisions. For example, we will share data with suppliers who:
Sometimes we partner with other organisations where it is necessary for a particular purpose e.g. in relation to funding or grant applications.
We may also share data where required with legal advisors, accountants, auditors and professional service firms who act on our behalf.
Where required, we may also share your data to other organisation for the prevention and detection of crime including fraud, or where we are legally required to share your data.
We do not sell your personal data for other organisations to use.
We will only hold your personal data for as long as it’s needed for the purpose we collected it for. The precise period of time will depend upon the particular information, what we are using it for and any legal or statutory requirements.
We maintain a Data Retention Policy which includes our agreed retention periods for specific types of information. We have set out below the retention periods that are most relevant to you, but if you would like more information about our data retention practices, please contact us by emailing firstname.lastname@example.org
We take the security of your personal data seriously and use technical, organisational and physical security measures to protect your personal data. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data that you transmit to our site; any transmission is therefore at your own risk.
We also provide appropriate training to our employees to help us comply with our data protection obligations.
If you have signed up to receive marketing from us, we may send you our Newsletter and other information that we think may be of interest to you, such as invitations to training we are delivering. We send this information by email.
You can opt-out of receiving marketing from us at any time by replying to the email with ‘Unsubscribe’ in the subject line, or by contacting us by email: email@example.com
You have a number of legal rights under data protection laws including:
Many of these rights are not absolute or may be subject to exemptions in certain circumstances.
If you wish to exercise any of these rights, you can contact us by emailing firstname.lastname@example.org
You may also find further information about your rights using the Information Commissioner’s Officer (ICO) website.
If you are not happy with how we handle your personal data, please contact us by emailing email@example.com
You may also choose to make a complaint to the ICO.
If you work for us, are engaged as a contractor or freelancer, or apply for a job, we will process your personal data, including special category data (which is data of a more sensitive nature), in order to comply with our contractual, statutory and management responsibilities and obligations. If you are an existing employee, contractor or freelancer, please contact firstname.lastname@example.org for further details concerning how your personal data is used for recruitment, employment and related purposes.
This Privacy Statement is updated from time to time, for example if a change is needed due to legal requirements or a change in processing activities. Please check this page from time to time to see the current version.
We last updated this Privacy Statement on 30 November 2022